At SnazzyPupper, our goal is to offer you the best shipping method no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

We are proud to offer international shipping services however, there are some destinations that we are unable to ship to. If you happen to be from one of those destinations we will contact you.


Lost/Missing Packages

At SnazzyPupper, we are not liable if an incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before proceeding with your order. If an error has been made by us, we will take full responsibility and rectify the issue.


Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our product(s), you consent that the package(s) shipped to you may incur custom fees.


Shipping Rates

When you place an order, we will estimate shipping rates based on your destination. Shipping rates will remain free for the following destinations:

  • Canada
  • United States
  • United Kingdom
  • Australia
  • New Zealand


Shipping Times

Location *Estimated Shipping Times
United States 8-16 Business days
Canada 8-15 Business days
Europe 8-15 Business days
Central & South America 10-20 Business days
Africa 15-30 Business days
Asia 8-15 Business days

*Not including our 2 to 5 day processing time. Shipping times exclude clearance/customs delays.

Tracking Information

You will receive an email with a tracking number once your order has shipped. You can track your order HERE.
For some shipping companies, it takes 2-5 business days for the tracking information to update on their system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us HERE.

Combined Packages

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us HERE and we will do our best to assist you.